Shipping Policy

Last Updated: February 2026

Welcome to Fashnito. We are committed to providing a reliable, transparent, and secure shipping experience. This Shipping Policy explains our shipping destinations, shipping fees, processing times, delivery timelines, and responsibilities.

1. Shipping Destinations

Fashnito currently ships to customers located in:

• United Arab Emirates (UAE)
• Kuwait

Orders can only be shipped to valid residential or business addresses within the countries listed above.

2. Shipping Origin

All orders are dispatched from our fulfilment facilities located in:

• Dubai, United Arab Emirates
• Al Asimah, Kuwait

3. Shipping Fees

We provide transparent shipping rates based on the order value and delivery destination.

United Arab Emirates (UAE)

Kuwait

Shipping charges are calculated during checkout before payment is completed.

4. Order Cut-Off Time

Our daily order cut-off time is:

2:00 PM (Monday–Friday), Gulf Standard Time (GMT+04:00)

Orders placed after the cut-off time will be processed on the next business day.

5. Order Processing Time

1–2 Business Days (Monday–Friday)

Orders are not processed on weekends or public holidays.

6. Estimated Delivery Time

United Arab Emirates (UAE)

1–2 Business Days (Monday–Friday)

Kuwait

1–2 Business Days (Monday–Friday)

Delivery times are estimates and may vary due to courier or operational circumstances.

7. Tracking Information

All orders include tracking.

Tracking details are sent via email within 24–48 hours after your order has been dispatched.

8. Packaging & Order Protection

All products are carefully inspected, securely packed, and protected for safe transit.

9. Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Fashnito is not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping details provided during checkout.

10. Order Cancellation

Orders may be cancelled within 24 hours of placement.

Once an order has entered processing or has been shipped, cancellation is no longer possible.

11. Shipping Address Changes

Shipping address changes may be requested within 24 hours of placing an order.

Once an order has been dispatched, shipping details cannot be modified.

12. Failed Delivery Attempts

If delivery cannot be completed after courier delivery attempts, the package may be returned to us.

Additional shipping charges may apply for reshipment.

13. Damaged, Missing, or Incorrect Items

If your order arrives damaged, incomplete, or incorrect, you must contact us within 48 hours of delivery.

Please include:

• Order number
• Clear photos of the package and products
• Description of the issue

14. Lost or Delayed Packages

If a package is confirmed lost by the carrier, we will assist in resolving the issue and, where appropriate, arrange a replacement or refund.

Fashnito is not responsible for delays caused by weather conditions, operational disruptions, or courier-related issues outside our control.

15. Delivery Confirmation

An order is considered successfully delivered once the courier tracking system confirms delivery to the shipping address provided during checkout.

16. Invoices & Documentation

A digital invoice will be sent by email after shipment confirmation.

17. Security & Fraud Prevention

For security purposes, all orders may undergo verification screening.

Fashnito reserves the right to cancel, hold, or refuse any order suspected of fraud, abuse, or unauthorized activity.

18. Policy Updates

Fashnito reserves the right to update this Shipping Policy at any time. Any updates become effective immediately upon publication on our website.

19. Business & Contact Information

Legal Entity: FASHNITO COMMERCE FZCO
Company Registration Number: 76004

Registered Address:
IFZA Properties, Dubai Silicon Oasis
Dubai, Dubai 341018
United Arab Emirates

Phone: +971-555021183
Email: info@fashnito.com

Customer Support Hours:
Monday–Friday
10:00 AM – 6:00 PM (GMT+04:00)